Vanhess bracelets are crafted from 925 sterling silver, 14K gold, or 18K gold. Many styles feature cubic zirconia or natural diamond stones. The specific materials for each bracelet are listed in the product description.

Measure your wrist with a flexible tape measure and add 1-2 cm for a comfortable fit. Check each product listing for the available sizes and adjustability options. For help, contact our support team at support@vanhess.ca.

Vanhess offers free shipping to Canada and the US on orders above $60 CAD, and free shipping to the UK and EU on orders above $110 CAD. All items are handmade and ship within 5 to 15 business days depending on availability.

Vanhess accepts returns within 30 days of purchase. To initiate a return, contact returns@vanhess.ca and a prepaid return shipping label will be provided. Items must be in original condition with all packaging and tags. Personalized items cannot be returned.

Remove your bracelet before washing hands, exercising, or swimming. Clean gently with warm water and mild soap. Store in a soft pouch to prevent scratches and tarnishing. Avoid contact with perfume and harsh chemicals.