Vanhess jewellery is crafted from 925 sterling silver, 14K gold, or 18K gold. Many designs feature cubic zirconia or natural diamond stones. The specific materials for each piece are listed in the product description.

Vanhess offers free shipping to Canada and the US on orders above $60 CAD, and free shipping to the UK and EU on orders above $110 CAD. All items are handmade and ship within 5 to 15 business days depending on availability.

Vanhess accepts returns within 30 days of purchase. To initiate a return, contact returns@vanhess.ca and a prepaid return shipping label will be provided. Items must be in original condition with all packaging and tags. Personalized items cannot be returned.

Vanhess Jewellery is located at 2929 Barnet Highway, Unit 2424, Coquitlam, BC V3B 5R5, Canada. You can also shop online at vanhessjewellery.com or contact our support team at support@vanhess.ca.

Clean gently with warm water and mild soap using a soft cloth. Avoid contact with harsh chemicals, chlorine, and perfume. Store each piece separately in a soft pouch to prevent scratching and tarnishing.