What materials are Vanhess rings made from?

Vanhess rings are available in 14K gold, 18K gold, and 925 sterling silver. Many styles feature natural diamonds or cubic zirconia stones. The specific materials for each ring are listed in the product description.

How do I find my ring size?

You can measure your ring size at home using our sizing guide or follow our step-by-step blog post on how to measure your ring size without a ring sizer. Vanhess rings are available in standard North American sizes. If you are between sizes, we suggest sizing up for comfort.

What is the shipping policy for Vanhess rings?

Vanhess offers free shipping to Canada and the US on orders above $60 CAD, and free shipping to the UK and EU on orders above $110 CAD. All items are handmade and ship within 5 to 15 business days depending on availability.

What is the return policy for rings?

Vanhess accepts returns within 30 days of purchase. To initiate a return, contact returns@vanhess.ca and a prepaid return shipping label will be provided. Items must be in original condition with all packaging and tags. Personalized items cannot be returned.

How do I care for my Vanhess ring?

Clean your ring gently with warm water and mild soap using a soft brush. Avoid exposing gold and silver jewellery to harsh chemicals, chlorine, or perfume. Store each piece separately in a soft pouch to prevent scratching.

Twisted Heart Ring

Most rings have a simple, smooth band. This one is made from two strands of solid 14-karat gold, twisted together like a rope. It gives the whole ring a texture that catches the light differently than a flat surface, even from across a room.

The band is thin and twisted, with a high-polish finish that follows the rope-like pattern. Sitting on top is a small, solid gold heart, set at a slight angle. The heart is filled with about a dozen tiny Cubic Zirconia stones, all pavé-set to create a continuous, glittering surface.

We make this ring from solid 14-karat gold, not plated. It's 58.3% pure gold mixed with other alloys, which means it’s strong enough for a delicate design and won't tarnish or turn your skin green. The stones are Cubic Zirconia, a hard, clear simulant known for its fire. This means you get a bright, diamond-like sparkle that’s very durable for everyday wear. Our two-year warranty covers the workmanship.

Material: 14K Solid Gold
Stone: Cubic Zirconia
Sold as: Single ring

You'd pick this if you want a heart ring that’s not overly sweet. The twisted band gives it a bit of texture and substance, so it doesn't feel fragile. Its small scale also means it sits low on the finger and won't get in the way when you're stacking it with other rings.

Frequently Asked Questions

Will the pavé stones in my Twisted Heart Ring fall out?

It's unlikely with normal wear. The stones are pavé-set, which means they're held in place by small beads of solid gold. This type of setting is secure for small stones. Just avoid hard knocks, like at the gym, and the setting will hold up well.

Can I wear my 14K gold Twisted Heart Ring in the shower?

Yes, you can. Solid 14K gold is a non-reactive metal, so it won't be damaged by water. However, soap, shampoo, and lotions can build up behind the stones over time, which will make them look dull. We suggest cleaning it regularly to maintain its sparkle.

How do I figure out my size for the Twisted Heart Ring?

You should order your regular ring size. Even though the band has a twisted texture, it's slim and fits true to size. If you're unsure, you can use a printable ring sizer or have your finger measured at any local jewellery counter for an accurate fit.

What happens if I need to return the Twisted Heart Ring?

You have 30 days from the delivery date to process a return. Just email us at returns@vanhess.ca, and we'll provide a prepaid shipping label. The ring must be returned in its original, unworn condition for you to receive a full refund.

How long does free shipping take for an order to the US?

Free shipping on qualifying orders generally takes between 5 to 15 business days for delivery to addresses in Canada and the US. For the UK and EU, it can also be 5-15 business days. You'll get a tracking number as soon as your ring ships.