What materials are Vanhess rings made from?

Vanhess rings are available in 14K gold, 18K gold, and 925 sterling silver. Many styles feature natural diamonds or cubic zirconia stones. The specific materials for each ring are listed in the product description.

How do I find my ring size?

You can measure your ring size at home using our sizing guide or follow our step-by-step blog post on how to measure your ring size without a ring sizer. Vanhess rings are available in standard North American sizes. If you are between sizes, we suggest sizing up for comfort.

What is the shipping policy for Vanhess rings?

Vanhess offers free shipping to Canada and the US on orders above $60 CAD, and free shipping to the UK and EU on orders above $110 CAD. All items are handmade and ship within 5 to 15 business days depending on availability.

What is the return policy for rings?

Vanhess accepts returns within 30 days of purchase. To initiate a return, contact returns@vanhess.ca and a prepaid return shipping label will be provided. Items must be in original condition with all packaging and tags. Personalized items cannot be returned.

How do I care for my Vanhess ring?

Clean your ring gently with warm water and mild soap using a soft brush. Avoid exposing gold and silver jewellery to harsh chemicals, chlorine, or perfume. Store each piece separately in a soft pouch to prevent scratching.

Crystal Ivy Ring

This ring doesn't close in a circle. Instead, two wavy, parallel bands wrap the top of your finger, almost like they're growing there. The open space between the delicate branches gives the ring a light, airy feel on the hand.

The band is a simple, polished loop that splits at the top. It divides into two separate, curving lines that run parallel across your finger without meeting. Six small, round cubic zirconia stones are dotted along these lines—four on the longer, S-shaped branch, and two on the shorter one. Each stone is held securely in a tiny four-prong setting, and the whole ring has a bright, mirror-like polish.

We make this ring from solid 14 Karat white gold, not plated metal. It's 58.3% pure gold, mixed with other alloys to make it strong and give it that bright, silvery colour. This means it won't ever tarnish or wear off onto your skin. The stones are high-grade cubic zirconia, cut for maximum sparkle and set with prongs so they sit securely. Because the gold is solid, you can wear this every day without worrying about it losing its finish.

Material: Solid 14K White Gold
Stones: Cubic Zirconia
Sold as a single ring
2-year warranty

Most rings are a simple band with a stone on top. This one is different. The design is the main event, with the whole top of the ring being this open, branching shape. It covers more of the finger than a standard band, but because it’s open, it feels really light.

Frequently Asked Questions

**Will the open design of the Crystal Ivy Ring snag on clothes or bend easily?

The Crystal Ivy Ring is designed to be durable for everyday wear. The ends of the 14K solid gold bands are smoothed and curve back towards the finger, which minimizes snagging. While any fine jewellery should be worn with care, the solid gold construction gives it enough strength to resist bending from normal use.

**Is it safe to shower or wash my hands while wearing the Crystal Ivy Ring?

Yes, you can shower and wash your hands with it on. It's made of solid 14K gold and cubic zirconia, so water won't damage the materials. Just be aware that soap and lotion can build up behind the stones, making them look dull. We recommend cleaning it occasionally with warm water and a soft brush.

**How does the open top of the Crystal Ivy Ring affect sizing? Should I order my usual size?

You should order your usual ring size. While the open design offers a tiny bit of flexibility, it is not meant to be adjustable. Ordering your correct size ensures the parallel bands sit properly across the top of your finger without pinching or spinning. We craft each ring to standard sizes for a secure fit.

**What happens if the Crystal Ivy Ring doesn't fit or I change my mind?

You can return the Crystal Ivy Ring within 30 days of receiving it for a full refund or exchange. The ring must be in its original, unworn condition. Just email us at returns@vanhess.ca, and we'll send you a prepaid shipping label to make it easy.

**How long does free shipping take for the Crystal Ivy Ring to the US?

Free shipping on qualifying orders typically takes between 5 to 15 business days to arrive in Canada and the US. We offer free shipping for orders over $60 CAD to CA/US and over $110 CAD to the UK/EU. You'll receive a tracking number once your order is dispatched.