What materials are Vanhess rings made from?

Vanhess rings are available in 14K gold, 18K gold, and 925 sterling silver. Many styles feature natural diamonds or cubic zirconia stones. The specific materials for each ring are listed in the product description.

How do I find my ring size?

You can measure your ring size at home using our sizing guide or follow our step-by-step blog post on how to measure your ring size without a ring sizer. Vanhess rings are available in standard North American sizes. If you are between sizes, we suggest sizing up for comfort.

What is the shipping policy for Vanhess rings?

Vanhess offers free shipping to Canada and the US on orders above $60 CAD, and free shipping to the UK and EU on orders above $110 CAD. All items are handmade and ship within 5 to 15 business days depending on availability.

What is the return policy for rings?

Vanhess accepts returns within 30 days of purchase. To initiate a return, contact returns@vanhess.ca and a prepaid return shipping label will be provided. Items must be in original condition with all packaging and tags. Personalized items cannot be returned.

How do I care for my Vanhess ring?

Clean your ring gently with warm water and mild soap using a soft brush. Avoid exposing gold and silver jewellery to harsh chemicals, chlorine, or perfume. Store each piece separately in a soft pouch to prevent scratching.

Axis Duo Ring

The design starts with a simple band that splits as it reaches the top. One side continues as a clean, polished gold loop, while the other becomes a straight bar of pavé-set stones that cuts right across it. It’s an unusual, asymmetrical composition.

This ring is defined by its open, abstract heart-like loop of polished 14k gold. Intersecting this shape is a straight, perpendicular bar set with a line of ten small, round Cubic Zirconia stones. The stones are held in a pavé setting, creating a line of sparkle that contrasts with the smooth, high-polish finish of the rest of the ring. The band itself is slim and rounded for a comfortable fit.

We make this from solid 14 karat gold, not gold-plated or filled metal. Your ring is 58.3% pure gold, with the rest being a mix of alloys that add strength and durability. This means it’s strong enough for daily wear and won't tarnish or turn your skin a different colour. The stones are Cubic Zirconia, a hard, clear material that gives you the look of a diamond without the same cost. Each one is set by hand into the band.

Material: 14k solid yellow gold
Stones: 10 pavé-set Cubic Zirconia
Finish: High polish
Sold as: A single ring

It’s a heart ring for people who don’t usually wear heart jewellery. The shape is suggested rather than literal, giving it a more modern, graphic feel. It sits low and flat against the finger, so it’s comfortable and doesn't get caught on things easily.

Frequently Asked Questions

Will the little stones on the Tender Loop Ring catch on my clothes?

The stones are pavé-set, which means they sit very low in the band with small, smooth prongs holding them in place. This design significantly reduces the chance of snagging on knitwear or other fabrics compared to rings with high-profile claw settings.

Can I shower or wash my hands while wearing my 14k gold Tender Loop Ring?

Yes, you can. Solid 14k gold is durable and won't be harmed by water. However, soaps and lotions can create a film on the Cubic Zirconia, dulling their sparkle over time. We suggest cleaning it now and then with a soft brush and mild soap to keep it bright.

How do I figure out the right size for the Tender Loop Ring?

The most accurate way is to get your finger sized at a local jewellery counter. You can also use a printable ring sizer at home—just be sure to measure at the end of the day when your finger is slightly larger. This ring has a standard band, so you should order your regular size.

What happens if I order the Tender Loop Ring and it’s the wrong size?

You can return it for an exchange or a full refund within 30 days of receiving it. Just email us at returns@vanhess.ca, and we'll send you a prepaid shipping label. The ring needs to be in its original, unworn condition to be eligible for a return.

How long does shipping for the Tender Loop Ring take?

We provide free shipping for orders over $60 CAD to Canada and the US, and over $110 CAD to the UK and Europe. Once shipped, orders typically arrive within 5-15 business days. You will receive an email with a tracking number as soon as it leaves our studio.