HomeBuying Gold › Buying Gold Online or In Person

Buying Gold Online or In Person

Online buying gives you price comparison and delivery risk. Buying in person gives you the item in your hand and a smaller field to compare.

Neither route is safer in general. Online lets you compare far more sellers and pay less, at the cost of trusting a package. In person means you inspect the item and walk out with it, from a much smaller pool of sellers.

A lit fine jewellery display case with solid gold rings and chains on cream suede stands
The main advantage of buying in person is that you can hold the piece, ask questions, and get answers immediately.

Key takeaways

  • Online offers wider comparison and usually lower prices.
  • Online adds delivery risk and removes the chance to inspect first.
  • In person lets you weigh, examine and question before paying.
  • For jewellery specifically, trying a piece on matters more than people expect.
  • For bullion, an established dealer's trading history matters either way.

What Vanhess does and does not do

Vanhess is a jewellery shop in Coquitlam, British Columbia. We sell solid gold jewellery. We do not sell bullion, bars, coins or wafers, we do not buy or broker investments, and we are not financial advisors, tax advisors or a bullion dealer. Everything on this page is general information to help you understand how gold is priced and valued. It is not financial, investment or tax advice. Speak to a licensed advisor or an accountant before making a decision about your money.

The honest comparison

Five plain gold bullion bars of descending sizes arranged in a row on a dark charcoal surface

Online

Buying online

  • Compare many sellers quickly and see the spread.
  • Usually lower prices, especially on bullion.
  • You cannot inspect the item before paying.
  • Delivery is a real risk, so insured shipping matters.
  • Returns and disputes are slower and harder.
A cream ceramic tray holding solid gold hoop earrings, a signet ring, a fine chain and a charm bracelet

In person

Buying in a shop

  • Hold, weigh and examine the piece before paying.
  • Ask questions and get an immediate answer.
  • Try jewellery on, which no photograph substitutes for.
  • A smaller field of sellers to compare.
  • Usually higher prices, covering premises and staff.

For jewellery, in person is genuinely different

A chain's weight, how it sits, how a clasp feels and how a colour reads against your skin are all things a photograph cannot convey. Online jewellery photography is consistently flattering, and pieces routinely look heavier and larger on screen than they are in the hand.

This is the one area where the price difference is often worth paying. A piece you wear constantly because it suits you is better value than a cheaper one that stays in a drawer.

Worth knowing

If you do buy jewellery online, ask for the gram weight before ordering. It is the single most useful number and it is the one most listings leave out.

Frequently Asked Questions

Is it safe to buy gold online?

It can be, from an established seller with a physical address, a long trading history and insured shipping. The risks specific to online buying are non-delivery and not being able to inspect the item first. The risks of counterfeits and overpaying exist either way.

Should I buy gold jewellery online or in a shop?

For jewellery, in person has a real advantage, because weight, drape, clasp feel and how a metal colour suits you are all difficult to judge from photographs. Online jewellery images are consistently flattering and pieces often look larger and heavier on screen than in the hand.

What should I check before buying gold online?

The gram weight, the karat or purity, the seller's physical address and trading history, whether shipping is insured, and what the return policy actually says. For bullion, also check whether they publish a buy-back price.

Read next

Shop solid gold

Solid gold jewellery from our Coquitlam shop

Every piece is solid gold and karat marked, sold to be worn. We do not sell bullion.

Vanhess sells gold jewellery. We do not sell bullion, bars or coins, and nothing here is financial or tax advice.